Total quality :
Evans, James R. 1950-
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 3rd ed. - Mason, OH : Thomson/South-Western, c2003. - vii, 399 p. : ill. ; 24 cm.
Includes bibliographical references (p. 379-384) and index.
0324178719 (pbk.)
2002070895
Total quality management.
HD62.15 / .D4 2003
658.4/013
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 3rd ed. - Mason, OH : Thomson/South-Western, c2003. - vii, 399 p. : ill. ; 24 cm.
Includes bibliographical references (p. 379-384) and index.
0324178719 (pbk.)
2002070895
Total quality management.
HD62.15 / .D4 2003
658.4/013
