Quality management :
Goetsch, David L.
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, c2003. - xviii, 858 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0130933872
2001059311
Total quality management.
HD62.15 / .G64 2003
658.4/013
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, c2003. - xviii, 858 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0130933872
2001059311
Total quality management.
HD62.15 / .G64 2003
658.4/013
