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Measure What Matters to Customers

BAKER, RONALD J

Measure What Matters to Customers using key predictive indicators - New Jersey John Wiley & Sons 2006 - 186

Information Management(658.4038)

ISBN: 9780471752943

Subjects--Topical Terms:
Matters
Measure
What
indicators
key
predictive
using
Customers

Dewey Class. No.: 658.4038 BAK

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