Telephone Courtesy & Customer Service (Record no. 3107)

MARC details
000 -LEADER
fixed length control field 00758nam a2200229Ia 4500
001 - CONTROL NUMBER
control field A09680
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120121s9999 xx 000 0 und d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45 FIN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FINCH,LIOYD
245 ## - TITLE STATEMENT
Title Telephone Courtesy & Customer Service
250 ## - EDITION STATEMENT
Edition statement 3
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Viva Books Private Ltd.
Date of publication, distribution, etc 2004
300 ## - PHYSICAL DESCRIPTION
Extent vi+104
365 ## - TRADE PRICE
Price type code Rs
500 ## - GENERAL NOTE
General note Business communication, communication skills
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Telephone
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Courtesy
Holdings
Price effective from Accession No. Date last seen Damaged status Vendor Current library Lost status Full call number Date acquired Not for loan Cost, normal purchase price Koha item type Withdrawn status Home library
22/01/2012 A09680 06/05/2014   Oxford book store bangalore Alliance School of Business   658.45 FIN     99.00 Book   Alliance School of Business