Customer Relationship Management : Getting it Right (Record no. 32706)

MARC details
000 -LEADER
fixed length control field 00295nam a22001217a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788177581348
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 KIN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kincaid, Judith W
245 ## - TITLE STATEMENT
Title Customer Relationship Management : Getting it Right
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Pearson
Date of publication, distribution, etc 2003
300 ## - PHYSICAL DESCRIPTION
Extent 480
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book

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