Creating success : Effective Customer Care (Record no. 3946)

MARC details
000 -LEADER
fixed length control field 00768nam a2200253Ia 4500
001 - CONTROL NUMBER
control field A12296
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120121s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749459970
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 WEL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name WELLINGTON, PAT
245 ## - TITLE STATEMENT
Title Creating success : Effective Customer Care
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London
Name of publisher, distributor, etc Kogan Page
Date of publication, distribution, etc 2010
300 ## - PHYSICAL DESCRIPTION
Extent xiv+130
365 ## - TRADE PRICE
Price type code Rs
500 ## - GENERAL NOTE
General note Customer Relations(658.812)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Care
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Creating
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Effective
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element success
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element :
Holdings
Price effective from Accession No. Date last seen Damaged status Vendor Current library Lost status Full call number Date acquired Not for loan Cost, normal purchase price Koha item type Withdrawn status Home library
22/01/2012 A12296 06/05/2014   Book Paradise Alliance School of Business   658.812 WEL     160.00 Book   Alliance School of Business