Keeping Score : Using the Right metrics to Drive World-Class Performance
Material type:
TextLanguage: English Publication details: New Delhi: Prentice Hall of India Pvt Ltd, 2007Description: 198ISBN: - 9788120331105
- 658.812 BRO
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Book
|
Alliance School of Business | 658.812 BRO (Browse shelf(Opens below)) | Available | A17051 |
Total holds: 0
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| 658.812 BIS Relationship Marketing | 658.812 BLA Raving Fans : A revolutionary approach to customer service | 658.812 BRO Aftersales Management | 658.812 BRO Keeping Score | 658.812 BUT Customer Relationship Management | 658.812 CAL Indispensable | 658.812 CAR Customer Advisory Boards : A Strstegic Tool : Volume 9 |
Customer Relations(658.812)
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