Social media marketing : : the next generation of business engagement / / Dave Evans with Jake McKee.
Material type:
- 9788126531493
- 9780470634035 (paper/website)
- 0470634030
- 9780470944196 (ebk.)
- 9780470944219 (ebk.)
- 9780470944202 (ebk.)
- 658.8/72 22
- HF5415.1265 .E927 2010
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
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Alliance School of Business | 658.8 EVA (Browse shelf(Opens below)) | Available | A17436 |
Includes bibliographical references (p. 355-375) and index.
Social business fundamentals -- Social media and customer engagement -- The new role of the customer -- Build a social business -- The social business ecosystem -- Run a social business -- Social technology and business decisions -- Social analytics, metrics, and measurement -- Five essential tips -- Social business building blocks -- Engagement on the social web -- Social CRM -- Social objects -- The social graph -- Social applications.
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