Managing Customer Value : One stage at a time

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Material type: Text

TextLanguage: English Publication details: New Jersey: World Scientific, 2010Edition: FirstDescription: 401ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Alliance School of Business	658.812 SOM (Browse shelf(Opens below))	Available		A15236
Book	Alliance School of Business	658.812 SOM (Browse shelf(Opens below))	Available		A16564

Total holds: 0

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Previous	658.812 SHE Customer Relationship Management	658.812 SNO Unleashing Excellence: the complete guide to ultimate customer service	658.812 SOM Managing Customer Value	658.812 SOM Managing Customer Value	658.812 SOM Managing Customer Value: One Stage at a Time	658.812 SZW Researching Customer Satisfaction and Loyalty: How to find out what people really think	658.812 SZW Researching Customer Satisfaction & Loyalty	Next

Customer Relations(658.812)

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