TY - BOOK AU - MILGRAM, LYNNE AU - SPECTOR, ALAN AU - TREGER, MATT TI - Managing Smart SN - 8120316967 U1 - 658 MIL PY - 2004/// CY - Nwe Delhi PB - Prentice Hall of India KW - Smart KW - Managing N1 - General management(658) ER -