TY  - BOOK
AU  - SOMAN, DILIP
AU  - N-MARANDI, SARA
TI  - Managing Customer Value: One Stage at a Time
SN  - 9788175967977
U1  - 658.812 SOM 
PY  - 2010///
CY  - New Delhi
PB  - Cambridge University Press
KW  -  Customer
KW  -  Managing
KW  -  One
KW  - at
N1  - Customer Relations(658.812)
ER  -