TY - BOOK AU - GIRIDHARAN, V TI - Evaluating buzz - Concept of word of mouth in Bangalore U1 - 658.8 GIR PY - 2005/// CY - Bangalore PB - Alliance Business School KW - buzz KW - Concept KW - Evaluating KW - mouth KW - word KW - Bangalore N1 - Management of Marketing ER -