TY - BOOK AU - BARAN .R GURU TI - A Study on the brand preference and loyalty of customers in the telecom industry in chennai U1 - 658.8 BAR PY - 2009/// PB - Alliance Business School KW - chennai KW - customers KW - industry KW - loyalty KW - preference KW - Study KW - telecom KW - brand N1 - Management of Marketing ER -