TY  - BOOK
AU  - LEIDERMAN,ROBERT
TI  - Telephone Book: how to find get,keep,and develop customers
SN  - 0077073177
U1  - 658.872  LEI 
PY  - 1990///
CY  - New York
PB  - Mc-Graw Hill
KW  -  Telephone Selling
KW  - Telemarketing
N1  - Internet marketing,E-commerce
ER  -