TY - BOOK AU - ASHLEY, A TI - Oxford Handbook of Commercial Correspondence SN - 0195668847 U1 - 658.45 ASH PY - 2004/// CY - New York PB - Oxford University Press KW - Brave KW - Commercial KW - Correspondence KW - EHR KW - Handbook KW - Human KW - New KW - digital KW - management KW - age N1 - Business communication, communication skills ER -