TY - BOOK AU - Ingram,Thomas N. TI - Sales management: analysis and decision making SN - 0324191081 (pbk.) AV - HF5438.4 .I54 2004 U1 - 658.8/1 21 PY - 2004/// CY - Mason, Ohio PB - Thomson/South-Western KW - Sales management N1 - Includes bibliographical references (p. 391-408) and index ER -