TY - BOOK AU - Sheth, Jagadish N AU - Mittal,Banwari TI - Customer behavior: a managerial perspective SN - 0030343364 AV - HF5415.32 .S54 2004 U1 - Sheth, Jagadish N PY - 2004/// CY - Mason, Ohio PB - Thomson/South-Western KW - Consumer behavior KW - Consumers' preferences KW - Consumer satisfaction KW - Marketing N1 - Includes bibliographical references and indexes UR - http://www.loc.gov/catdir/enhancements/fy1303/2002112213-b.html UR - http://www.loc.gov/catdir/enhancements/fy1303/2002112213-d.html UR - http://www.loc.gov/catdir/enhancements/fy1303/2002112213-t.html ER -