TY - BOOK AU - Berkowitz [et.al] TI - Marketing SN - 0256206155 U1 - 658.8 BER PY - 1996/// CY - N.A. PB - South-Western Thomson Learning N1 - Ch- 7 Organizational Markets and Buying Behavior Ch- 8 Collecting and Using Information Ch-9 Marketing Segmentation, Targeting & Positioning ER -