TY - BOOK AU - Bhatnagar,Subhash C TI - Unlocking E-government Potential: Concepts, Cases and Practical Insights SN - 9788178299280 (paper back) AV - JF1525.A8 B435 2009 U1 - 352.3802854678 BHA PY - 2009/// CY - New Delhi, India, Thousand Oaks, Calif. PB - SAGE KW - Internet in public administration N1 - Includes bibliographical references (p. [327]-345) and index ER -