TY - BOOK AU - Wilson, Paul F AU - Pearson, Richard D TI - Performance - Based Assessments: External, Internal, and Self-Assessment Tools for Total Quality Management SN - 0-07-463459-3 U1 - 658.3125 WIL PY - 1995/// CY - New Delhi PB - Tata McGraw-Hill Publishing Company Limited KW - Performance Evaluation N1 - Transferred from F1 Library ER -