TY  - BOOK
AU  - Goetsch, David L
AU  - Davis, Stanley B
TI  - Introduction to Total Quality: Quality Management for Production, Processing and Services
SN  - 0-13-262155-X
U1  - 658.562  GOE 
PY  - 1997///
CY  - New Jersey
PB  - Prentice Hall  Inc.
KW  - Total Quality
N1  - Transferred from F1 Library
ER  -