TY  - BOOK
AU  - Townsend, Patrick
AU  - Gebhardt, Joan
TI  - Quality is Everybodys Business
SN  - 81-86852-20-4
U1  - 658.562  TOW 
PY  - 1999///
CY  - Chennai
PB  - East West Press Ltd.
KW  - Total Quality Control
N1  - Transferred from F1 Library
ER  -