TY  - BOOK
AU  - Seybold, Patricia  B
TI  - Customers.Com: How to create a profitable business strategy for the internet and beyond
SN  - 0-8129-3037-1
U1  - 658.812  SEY 
PY  - 1998///
CY  - New York
PB  - Times Business
KW  - Customer Relation
N1  - Transferred from F1 Library
ER  -