TY  - BOOK
AU  - Ross, Joel E
TI  - Cases in Total Quality Management
SN  - 81-7514-012-7
U1  - 658.562  ROS 
PY  - 1995///
CY  - New Delhi
PB  - Excel Books
KW  - Total Quality Management
N1  - Transferred from F1 Library
ER  -