TY  - BOOK
AU  - Rosenbluth, Hal  F
AU  - Peters, Diane Mcferrin
TI  - Customer Comes Second
SN  - 0-06-052656-4
U1  - 650.1  ROS 
PY  - 2002///
CY  - New York
PB  - Harper Business
KW  - Business Success ; Leadership
N1  - Transferred from F1 Library
ER  -