TY  - BOOK
AU  - Payne, Adrian
TI  - Essence of Service Marketing
SN  - 81-203-0914-6
U1  - 658.8SM  PAY 
PY  - 1998///
CY  - New Delhi
PB  - Prentice Hall of India Private Limited
KW  - Service Marketing
N1  - Transferred from F1 Library
ER  -