TY - BOOK AU - GRANGER,RUSSELL.H TI - The Seven Triggers to yes: The science behind Influencing people Decisions U1 - 658.45 GRA PY - 2008/// CY - New Delhi PB - Tata McGraw Hill KW - Decisions KW - Influencing KW - Seven KW - Triggers KW - people KW - science KW - yes KW - behind N1 - Business communication, communication skills ER -