TY  - BOOK
AU  - Robinette, Scott
AU  - Brand, Claire
TI  - Emotion Marketing: The Hallmark Way of Winning Customers for Life
SN  - 0-07-059619-0
U1  - 658.8  ROB 
PY  - 2001///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Limited
KW  - Marketing
N1  - Transferred from F1 Library
ER  -