TY - BOOK AU - CHARAN,RAM TI - What the Consumer Wants You to Know: How Everybody Needs to Think Differently About Sales U1 - 658.85 CHA PY - 2007/// CY - New Delhi PB - Penguin Books KW - Consumer KW - Differently KW - Everybody KW - How KW - Know KW - Needs KW - Sales KW - Think KW - Wants KW - About N1 - Management of Marketing ER -