TY  - BOOK
AU  - Kumar, Alok
AU  - Sharma, Rakesh
AU  - Sinha, Chhabi
TI  - Customer Relationship Management
SN  - 978-81-7722-622-5
U1  - 658.812  KUM 
PY  - 2007///
CY  - New Delhi
PB  - Biztantra
KW  - Customer Relation
N1  - Transferred from F1 Library
ER  -