TY - BOOK AU - Ratnam, Venkata C S AU - Dhal, Manoranjan TI - Industrial Relations SN - 9780199456550 U1 - 658.315 RAT PY - 2017/// CY - New Delhi PB - Oxford University Press KW - Industrial relations KW - Quality of work life KW - Labor laws and legislation N2 - The second edition of the well-accepted title Industrial Relations continues to provide a comprehensive coverage of the various aspects of industrial relations: conceptual foundations, institutional structure, and policy framework, role of the government, and trade unions. The book introduces readers to the various approaches to industrial relations and goes on to discuss trade unions, collective bargaining, and tripartism. It goes on to highlight the importance of dispute resolution, labour administration, grievance handling, and the management of industrial relations ER -