TY  - GEN
AU  - Besterfield, Dale H
AU  - Besterfield, Michna, Carol
AU  - Besterfield, Glen
TI  - Total Quality Management
SN  - 9789353066314
U1  - 658.4013 BES 
PY  - 2019///
CY  - Noida
PB  - Pearson Education
KW  - Total Quality Management
ER  -