TY - BOOK AU - JAUHARI, VINNIE AU - DUTTA, KIRTI TI - Services: Marketing, Operations and Management SN - 9780195689082 U1 - 658.8 JAU PY - 2009/// CY - New Delhi PB - Oxford University Press KW - Operations KW - Services KW - Marketing, KW - Management N1 - Management of Marketing ER -