TY - GEN AU - Charantimath, Poornima M TI - Total Quality Management SN - 9789332579392 U1 - 658.4013 CHA PY - 2017/// CY - Noida PB - Pearson Education Limited. KW - Total Quality Management KW - Management-Research KW - Quality control N2 - About the Book: Total Quality Management: 3rd Edition Features Chapter-opening vignettes accompanied by an image have been included in all chapters. Each page has been provided with marginal additions to enhance learning. The manufacturing and service sectors have been covered in greater detail by showcasing real-world practices from the Indian and global scenarios ER -