TY - GEN AU - Lichaw, Donna TI - User's Journey: Storymapping Products that People Love SN - 9781933820316 U1 - 741.6 LIC PY - 2016/// CY - Brooklyn, New York PB - Rosenfeld Media KW - Marketing KW - Storyboards KW - Storytelling KW - Writing N2 - Like a good story, successful design is a series of engaging moments structured over time. The User's Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a "story first" approach can transform your product, feature, landing page, flow, campaign, content, or product strategy ER -