TY - GEN AU - Harvard Business School Publishing TI - Business Communication SN - 9781591391135 U1 - 658.45 HAR PY - 2003/// CY - Boston, Massachusetts PB - Harvard Business School Press KW - Business communication KW - Effective Communication N2 - Effective communication is a vital skill for everyone in business today. Great communicators have a distinct advantage in building influence and jumpstarting their careers. This practical guide offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from sensitive feedback to employees to persuasive communications for customers. It offers advice for improving writing skills, oral presentations, and one-on-one dealings with others. ER -