TY  - BOOK
AU  - MALCOLM, JACK
TI  - Bottom-line selling - How to improve customer profits
U1  - 658.81 MAL 
PY  - 1999///
CY  - Illinois
PB  - Contemporary Books
KW  -  customer
KW  -  improve
KW  -  profits
KW  -  selling
KW  - Bottom-line
N1  - Sales management
ER  -