TY  - BOOK
AU  - HARTLEY, JEAN
AU  - DONALDSON, CAM
AU  - SKELCHER, CHRIS
TI  - Managing to Improve Public Services
SN  - 9780521708272
U1  - 351 HAR 
PY  - 2008///
CY  - Cambridge
PB  - Cambridge University Press
KW  -  Managing
KW  -  Public
KW  -  Services
KW  - Improve
N1  - Public administration(351)
ER  -