TY  - BOOK
AU  - BESTERFIELD DALE H AND OTHERS
TI  - Total Quality Management
SN  - 8178082705
U1  - 658.4013  BES 
PY  - 1999///
CY  - New Delhi
PB  - Pearson Education Asia
KW  - Total Quality Management
N1  - Total quality management
ER  -