TY  - BOOK
AU  - NARULA, AVINASH
TI  - Customer Icebergs
SN  - 8190174134
U1  - 658.812  NAR 
PY  - 2007///
CY  - New Delhi
PB  - Merx Equity
KW  -  Customer
KW  -  Icebergs
KW  - Custmoer
N1  - Customer Relations(658.812)
ER  -