TY  - BOOK
AU  - ROSS,  JOEL E
TI  - Cases In Total Quality Management
SN  - 8175140127
U1  - 658.40130722  ROS 
PY  - 1995///
CY  - New Delhi
PB  - Vanity Books International, NewDelhi
KW  - Total Quality Management
N1  - Total quality management
ER  -