TY  - BOOK
AU  - DIWAN,  PARAG
TI  - Quality in Totality: A Managers guide to TQM and ISO 9000
SN  - 8171007899
U1  - 658.4013  DIW 
PY  - 2002///
CY  - New Delhi
PB  - Deep & Deep publications pvt. ltd.
KW  - Quality Management
N1  - Total quality management
ER  -