TY  - BOOK
AU  - EVANS, JAMES R
TI  - Total Quality : Management organization and strategy
U1  - 658.4013  EVA 
PY  - 2005///
CY  - Australia
PB  - South-Western
KW  -  Management
KW  -  Quality
KW  -  Total
KW  -  organization
KW  -  strategy
KW  - :
N1  - Total quality management
ER  -