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1.
Taking the Call An Aspirants Guide to Call Centers by
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited , 2004
Availability: Items available for loan: Alliance Ascent College (1)Call number: 658.812 CHA.
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2.
IT Enabled Services by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad : ICFAI Press , 2002
Availability: Items available for loan: Alliance Ascent College (1)Call number: 004.6 MAN.
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