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1.
Managing the guest experience in hospitality Robert C. Ford, Cherrill P. Heaton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Albany, NY : : Delmar/Thomson Learning, , c2000
Availability: Items available for reference: Alliance School of Business: Not for loan (1)Call number: 647.94068 FOR.
2.
Managing Destination Marketing Organizations by
Material type: Text Text
Publication details: Florida : University of Central Florida , 2008
Availability: Items available for reference: Alliance School of Business: Not for loan (1)Call number: 658.84 FOR.
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