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1.
Customer Focused marketing by
Edition: First
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Mc-Graw Hill , 1993
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 CHA.
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2.
Satisfaction How Every Great Company Listens to the Voice of the Customer by
Edition: First
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Portfolio , 2006
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.8343 DEN.
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3.
Power of Pull: how small moves, smartly made, can set big things n motion by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Basic Books , 2010
Availability: Items available for loan: Alliance School of Business (1)Call number: 303.4 HAG.
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4.
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How to be People Smart the skill that brings great rewards and personal satisfaction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Mumbai : Embassy Books , 2006
Availability: Items available for loan: Alliance School of Business (1)Call number: 158.1 GIB.
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5.
Quality From customer needs to customer satisfaction by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Overseas Press India Pvt. ltd. , 2006
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 BER.
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6.
Researching Customer Satisfaction & Loyalty How to find out what people really think by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: London : Kogan Page , 2005
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 SZW.
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7.
Essential Guide to Employee Engagement Better business performance through staff satisfaction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: London : Kogan Page , 2009
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.314 COO.
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8.
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Employee satisfaction survey hands on experience in Intertitel by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : Alliance Business School , 2005
Availability: No items available.
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9.
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Customer satisfaction and demand estimation study at netmagic solutions by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2006
Availability: No items available.
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10.
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Understanding and evaluating the satisfaction of performance appraisal by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2006
Availability: No items available.
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11.
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Analysis of Customer Perception and Their Satisfaction in TITAN Automation Solutions by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2007
Availability: No items available.
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12.
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The study on customer satisfaction survey on AUMA INDIA PVT LTD
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : Alliance Business School , 2007
Availability: No items available.
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13.
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Leadership Style and Job Satisfaction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nil : Alliance Business School , 2009
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14.
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Consumer behavior and satisfaction regarding various brands of 21 colour television in Bangalore by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: BANGALORE : Alliance Business School , 2009
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15.
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Study on comparative analysis and customer satisfaction survey on nandhini group of hotels and resta by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2009
Availability: No items available.
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16.
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A Study on the effect of service quality customer satisfaction and brand parity on brand loyalty in by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2009
Availability: No items available.
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17.
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To enhance employee satisfaction through employee engagement activities in hotel industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2008-10
Availability: No items available.
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18.
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Customer satisfaction survey for the Human Resource development dept of BEL by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2008-10
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19.
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study of customer satisfaction level & their perception about Telecommunication services in India Dr. Madhumita by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2008-10
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20.
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study of consumer preference and satisfaction level towards various cellular service operators Prof V. Sekhar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: : Alliance Business School , 2008-10
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