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1.
Customer Relationship management by
Edition: First
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill , 2002
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 AND.
2.
Secrets of Customer Relationship Management Its all about how to make them feel by
Edition: First
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Mc-Graw Hill , 2001
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 BAR.
3.
Harvard Business Review on Customer Relationship Management by
Edition: First
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Boston : Harvard Business school Press , 2001
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 HBR.
4.
CRM - The New Face of Marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Hyderabad : The Institute of Chartered Financial Analyst , 2002
Availability: Items available for loan: Alliance School of Business (2)Call number: 658.812 GAR, ...
5.
CRM at the Speed of Light Essentials customer strategies for the 21st century by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill , 2004
Availability: Items available for loan: Alliance School of Business (13)Call number: 658.812 GRE, ...
6.
Customer Relationship Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: Australia : Cengage Learning , 2008
Availability: Items available for loan: Alliance Ascent College (4)Call number: 658.812 BAR, ... Items available for reference: Alliance Ascent College: Not for loan (1)Call number: 658.812 BAR.
7.
The 4 A's of marketing : creating value for customers, companies and society Jagdish Sheth, Rajendra Sisodia. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : : Routledge, , 2012
Other title:
  • Four A's of marketing
Availability: Items available for reference: Alliance School of Business: Not for loan (1)Call number: 658.8 SHE.
8.
Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar. by Series: Response business books
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; Thousand Oaks, Calif. : : SAGE, , 2012
Availability: Items available for loan: Alliance School of Business (2)Call number: 658.4012 BIJ, ...
9.
Managing global accounts : Nine critical factors for a world-class program Noel Capon, Dave Potter, Fred Schindler. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, Ohio : : Thomson, , c2006
Online resources:
Availability: Items available for reference: Alliance School of Business: Not for loan (2)Call number: 658.84 CAP, ...
10.
Principles of Marketing by
Edition: 17th
Material type: Text Text
Publication details: Noida : Pearson , 2018
Availability: Items available for loan: Alliance School of Business (3)Call number: 658.8 KOT, ...
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