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1.
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : : Prentice Hall, , c2003
Availability: Items available for reference: Alliance School of Business: Not for loan (1)Call number: 658.4013 GOE.
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2.
Introduction to Total Quality Quality Management for Production, Processing and Services by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : Prentice Hall Inc. , 1997
Availability: Items available for loan: Alliance Ascent College (1)Call number: 658.4013 GOE.
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