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1.
CRM Handbook: Business Guide to Customer Relationship Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Pearson Education , 2002
Availability: Items available for loan: Alliance School of Business (6)Call number: 658.812 DYC, ... Department of Commerce Library (1)Call number: 658.812 DYC.
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2.
E-Data: Turning Data into Information with Data Warehousing by
Material type: Text Text; Literary form:
Publication details: Massachusetts, : Addison Wesley: , 2000
Availability: Items available for loan: Alliance School of Business (1)Call number: 006.312 DYC.
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3.
CRM Handbook by
Material type: Text Text
Publication details: Boston : Addison-Wesley , 2002
Availability: Items available for loan: Alliance Ascent College (1)Call number: 658.812 DYC.
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