Image from Google Jackets

Managing Service Operations: Design and Implementation

By: By: Publication details: London: Sage Publications, 2006Description: 299ISBN:
  • 9781412929530
Subject(s): DDC classification:
  • 658.562 HOL
Summary: Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Readers are introduced to the main differences between managing services to managing products and given a concise induction into the core principles of operations management. The text then maps out each consecutive stage in the life of a service, from the initial business proposal for a new service, through market research practices, to the development and implementation of a service and concludes with the termination and disposal of a service.
List(s) this item appears in: New Arrivals for the Month of October - 2023 | New Arrivals for the Month of February 2024
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Alliance Ascent College 658.562 HOL (Browse shelf(Opens below)) Available AC01722
Reference Book Reference Book Alliance Ascent College 658.562 HOL (Browse shelf(Opens below)) Not for loan AC01655
Book Book Alliance Ascent College 658.562 HOL (Browse shelf(Opens below)) Available AC01656
Total holds: 0

Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory.

Readers are introduced to the main differences between managing services to managing products and given a concise induction into the core principles of operations management. The text then maps out each consecutive stage in the life of a service, from the initial business proposal for a new service, through market research practices, to the development and implementation of a service and concludes with the termination and disposal of a service.

There are no comments on this title.

to post a comment.